Privacy policy - AlineaPro Dental Querétaro

AlineaPro Dental Querétaro, located at Business Corner, P.º Jurica 110, Jurica, 76100 Santiago de Querétaro, Qro., is responsible for the processing, use, and protection of your personal data in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) and other applicable regulations.

 

1. Personal data we collect

 

a) Identification and contact data

 

• Full name
• Phone number
• Adress
• Email adress
• Age
• Billing information

 

b) Sensitive personal data (medical history and oral health)

 

• Medical history
• X-rays
• Intraoral and extraoral photographs
• Digital mouth scans
• Current medications
• Systemic diseases
• Information about previous treatments
• Data derived from consultations, diagnoses, and procedures

 

2. Purposes of processing personal data

• Primary purposes
• Create and maintain your clinical file.
• Evaluate, diagnose, and treat dental conditions in the following specialties:
• Smile design
• Dental prosthesis
• Dental implants
• Teeth whitening
• Orthodontics
• Endodontics
• Dental surgery and/or extraction
• Schedule appointments and follow up on treatments.
• Conduct clinical studies, scans, and photographic documentation.
• Comply with legal and health-related obligations.
• Secondary (optional) purposes
• Sending appointment reminders.
• Information about promotions and services.
• Satisfaction surveys.

 

To opt out of these purposes, please send an email to dr_diego@alineamex.com.

 

3. Transfer of personal data

 

• Your data may be shared only with:
• External dental laboratories.
• External medical specialists.
• Insurance companies (if applicable).
• Competent authorities when required by law.

 

4. Security measures

 

We implement technical, administrative, and physical measures to protect your information against unauthorized access, damage, loss, or alteration.

 

5. ARCO Rights

 

You may Access, Rectify, Cancel, or Oppose the processing of your data by sending a request to: dr_diego@alineamex.com

 

A response will be provided within a maximum of 20 business days.

 

6. Revocation of consent

 

You may revoke your consent by sending an email to: dr_diego@alineamex.com

 

7. Use of cookies

 

Our website uses cookies to improve the user experience and analyze statistics. You may disable them in your browser settings.

 

8. Changes to this Privacy Notice

 

Any updates will be published in this section.